Debt Collectors are legally allowed to charge.
We know that when debt collectors get involved, costs can sky rocket. It’s crazy that these costs are passed on to us and we don’t even know what they are! Especially considering that WE did not employ them and WE are not their client – but we may end up paying the bill, nevertheless.
So you should know, for the record, what debt collectors are legally allowed to charge for in terms of the Debt Collectors Act.
1. Fax, email or letter sent by ordinary post - R12
2. Registered letter - R17
3. ‘Necessary’ phone calls - R12
4. Other necessary expenses – up to R12
5. Acknowledgement of debt undertaking - R45
6. Drawing up of settlement account at the debtor’s request (other than the free 6 month settlement account) - R24
7. Receiving and attending to correspondence - R6 (Yes, you pay for them to read your letter!)
8. ‘Necessary’ consultation with the debtor - R30
9. 10% of each installment paid by the debtor, up to a maximum of R300.
No additional fee may be charged to do with receiving any installment.
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